Q: What is Cellfind Airtime reward portal?
A: It is a platform where clients send airtime or data to recipients by uploading a .csv file with their mobile numbers.
Q: How do I register for it?
A: Please send an email to sales@cellfind.co.za and you will get assistance in terms of registration.
Q: I want to start transacting on the platform?
A: You must deposit funds into the bank account that was given to you when you registered for the service.
Q: The file that has recipient cell numbers is being rejected by the system?
A: The file format must be in CSV and each cell number must start with a 27, e.g 2783xxx etc.
Q: Few recipient cell numbers were not loaded?
A: The numbers are either contract that do not allow "top-ups" or there is a network problem, please send the query to this email support@cellfind.co.za, assistance will be provided accordingly.